1. Introduction
AJSEE helps users discover events, tickets, accommodation and related travel or leisure options through trusted partners. When operating our website, we may process personal data, for example when you contact us, submit a form, subscribe to updates, send a business or partner enquiry, or interact with optional analytics and partner attribution technologies.
We aim to process personal data transparently, securely and only to the extent necessary for a given purpose, in line with applicable data protection laws, including the UK GDPR and, where relevant, the EU GDPR.
2. Controller details
- Company
- AJSEE LTD
- Company number
- 17105762
- Registered office
- 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Unless stated otherwise for a specific form, service or partner transition, the controller of the personal data described on this page is AJSEE LTD.
3. What data we may process
Depending on how you use our website or contact us, we may process the following categories of personal data in particular:
- identification and contact data, such as your name, email address, company name and message content;
- data related to a newsletter or waitlist, such as your email address, consent and subscription preferences;
- data included in a business, partner or accommodation enquiry that you voluntarily send to us;
- technical and usage data, such as IP address, browser and device information, visited pages, approximate location, language, region, traffic source and on-site interactions;
- data related to cookies and preferences, such as consent settings, selected language or regional preferences;
At present, we do not offer user account registration on the website and we do not intentionally collect special categories of personal data through standard forms, such as health data, religious beliefs or political opinions.
4. How and why we use data
Handling enquiries
We use contact details and message content to respond to your enquiries, handle support requests and communicate about services or content you have shown interest in.
Legal basis:
legitimate interests and, where relevant, steps taken at your request before entering into a contract.
Newsletter and updates
If you subscribe to our newsletter, waitlist or similar updates, we use your email address to send the requested content and manage your subscription preferences.
Legal basis:
consent.
Website analytics and service improvement
We use analytics data to understand traffic, improve performance, measure content effectiveness and make the website clearer, faster and easier to use.
Legal basis:
consent for optional analytics technologies; legitimate interests for basic website security and troubleshooting.
Partnership and business communication
If you contact us about cooperation, partnership or business opportunities, we process the data you provide in order to assess, communicate about and manage a potential business relationship.
Legal basis:
legitimate interests and, where relevant, pre-contractual steps.
Language, regional and user preferences
We use certain data so that the website can be displayed in a suitable language, respect basic regional settings and remember your choices, such as cookie preferences.
Legal basis:
legitimate interests in the proper operation of the website and, for optional technologies, consent.
We do not sell your personal data.
5. Cookies and analytics
Our website may use cookies and similar technologies. Some are necessary for website functionality, security, language and regional preferences, or remembering cookie settings. Others are optional and are used only where you consent through the cookie banner or your preference settings.
- necessary technologies required for the proper and secure operation of the website;
- technologies used to remember cookie preferences, language and regional settings;
- Google Tag Manager for managing tags and integrations depending on the current configuration and consent status;
- Google Analytics, where enabled, to understand aggregated website usage and improve the service;
You can manage optional cookies through the cookie banner, the link in the website footer, or your browser settings. Disabling some cookies may affect certain non-essential functions or measurement capabilities. You can find more information in our Cookies Policy.
6. Sharing and processors
We may share personal data with trusted service providers and processors who help us operate the website, hosting, forms, communications, analytics, security or other necessary business functions. Where these providers act as processors, they may process personal data only on our instructions.
If you click through to a partner website, such as a ticketing, accommodation or other partner provider, that third party becomes independently responsible for the data you provide on its website. We therefore recommend reviewing the privacy information of the relevant third party as well.
7. International transfers
Some service providers or partners may process data outside your country of residence. Where international transfers of personal data take place, we aim to rely on appropriate safeguards, such as adequacy decisions or standard contractual clauses, where required by applicable law.
8. Retention periods
We keep personal data only for as long as necessary for the relevant purpose, taking into account legal, operational and evidentiary needs. Specific periods may vary depending on the type of interaction.
- contact or support enquiries: usually for the time needed to handle the request and for a reasonable period afterwards;
- newsletter or waitlist: until you unsubscribe or withdraw consent, unless a longer period is required by law;
- cookie preferences: for the duration of the specific preference or until it is reset;
- analytics data: according to the retention settings of the relevant analytics tools;
9. Your rights
Depending on applicable law and your place of residence, you may have the right to request access to your personal data, rectification, erasure, restriction of processing, portability and to object to certain processing. Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of earlier processing.
If you want to exercise your rights, please contact us using the details below. We may ask you to verify your identity before handling your request.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect legal, technical or business changes. The latest version will always be published on this page together with the updated date.